Contact information
CONTACT
We’re here to help.
For all inquiries regarding orders, products, or general questions, please contact us using the information below.
Email Support
RAREFORMSUPPORT@GMAIL.COM
Response Time
We aim to respond to all inquiries within 24–48 hours (Monday–Friday).
Please note that response times may be longer during high-volume release periods.
Before Contacting Us
To ensure the fastest support, please review the following:
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Shipping timelines (especially for preorder items)
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Returns & Refund Policy (all sales are final)
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Order confirmation and tracking emails
Most questions are answered within these sections.
Order Support
If you are contacting us about an order, please include:
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Your order number
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The email used at checkout
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A brief description of your issue
We appreciate your support of Rareform.